Privacy Policy for just-fastfood.com
We are staunchly committed to protecting and meticulously safeguarding the privacy, confidentiality, and security of personal information relating to our website visitors and service users. This commitment extends across all our operations, systems, and processes.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for maintaining comprehensive oversight of how your personal information is collected, used, and protected throughout our systems.
We may process usage data (“usage data”), which comprehensively includes browser type and version, operating system details, page view timestamps, interaction patterns, click patterns, and scroll behavior. This information is collected through automated logging systems, cookie tracking, and analytics tools and may include time spent on pages, navigation paths, and feature utilization patterns. The source of this data is our analytics software and server monitoring systems. We process this information for several important purposes, including improving website performance, analyzing user behavior, optimizing user experience, and identifying technical issues, which enables us to enhance site functionality, personalize content delivery, and maintain service quality. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.
We may process account data (“account data”), which comprehensively includes name, email address, telephone number, billing address, and payment information. This information is collected through registration forms, account creation processes, and payment gateways and may include username selection, password creation, and account preferences. The source of this data is direct user input during account creation and management. We process this information for order processing, account authentication, service delivery, and customer support, which enables us to maintain secure user accounts, process transactions, and provide personalized services. The legal basis for this processing is the performance of a contract between you and us and proper management of our user relationships.
We may process profile data (“profile data”), which comprehensively includes dietary preferences, order history, favorite items, delivery addresses, and special instructions. This information is collected through profile customization, order placement, and user preferences settings and may include saved payment methods, preferred delivery times, and special dietary requirements. The source of this data is user input and order behavior patterns. We process this information for personalizing user experience, improving service delivery, managing customer relationships, and enhancing order accuracy, which enables us to provide tailored recommendations, streamline ordering processes, and ensure customer satisfaction. The legal basis for this processing is our legitimate interests in providing personalized services and maintaining efficient operations.
Your Rights:
Right to Access: You have the right to obtain confirmation about whether we process your personal data and request copies of this data. This includes the ability to receive detailed information about the data we hold, verify the lawfulness of processing, and understand how your data is being used. To exercise this right, you can submit a formal request through our dedicated data access portal or contact our privacy team directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to confirm your identity.
Right to Rectification: You have the right to request correction of inaccurate personal data and to have incomplete personal data completed. This includes the ability to update personal information, correct errors in your data, and modify account details. To exercise this right, you can use our account settings panel or submit a correction request through our support system. We will process your request within 15 business days and may require current account credentials, specific details about the information to be corrected, and supporting documentation.
Right to Erasure: You have the right to request the deletion of your personal data when there is no compelling reason for its continued processing. This includes the ability to remove account information, delete stored preferences, and withdraw processing consent. To exercise this right, you can initiate an account deletion request through our privacy center or contact our data protection officer. We will complete the erasure within 30 days and may require account password verification, written confirmation of the request, and identity verification documents.
Right to Restrict Processing: You have the right to limit the ways in which we use your personal data, particularly in cases where you contest the accuracy of the information. This includes the ability to pause data processing, temporarily disable account features, and limit data usage. To exercise this right, you can submit a processing restriction request through our privacy dashboard or contact our support team. We will implement restrictions within 7 days and may require account verification, specific processing limitation details, and reason documentation.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit this data to another controller. This includes the ability to download your data archive, transfer account information, and move your data to other services. To exercise this right, you can use our data export tool or submit a portability request through our dedicated form. We will provide your data within 14 days and may require two-factor authentication, service recipient details, and format preferences.Data Processing and Security Measures
We process Service Data which includes account credentials, user preferences, service selections, and delivery information. This processing involves automated collection, storage, and analysis, enabling us to provide seamless food ordering and delivery services. For example, in the context of fast food delivery, this includes storing preferred delivery addresses and favorite menu items. The legal basis for this processing is the performance of our service contract with users, specifically to fulfill food orders and maintain service quality.
We process Technical Data which includes device information, IP addresses, browser types, and session data. This processing involves automated logging, analysis, and storage, enabling us to maintain website functionality and security. For example, this includes monitoring site performance and preventing fraudulent orders. The legal basis for this processing is our legitimate interest in maintaining service security and functionality.
We process Communication Data which includes customer service interactions, feedback submissions, and support tickets. This processing involves recording, categorizing, and analyzing communications, enabling us to provide effective customer support and service improvement. This includes tracking order issues and resolution times. The legal basis for this processing is our legitimate interest in providing quality customer service.
We process Transaction Data which includes order details, payment information, and delivery timestamps. This processing involves secure payment processing, order tracking, and financial record-keeping, enabling us to complete transactions and maintain accurate business records. The legal basis for this processing is the performance of our sales contract and compliance with legal obligations.
We process Preference Data which includes dietary preferences, favorite items, and customization choices. This processing involves storing and analyzing user preferences, enabling us to provide personalized service recommendations and simplified reordering. The legal basis for this processing is user consent and our legitimate interest in service personalization.
Security Measures
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.
International Data Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and Privacy Shield certifications. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by ISO 27001, GDPR standards, and industry-specific certifications, ensuring compliance with international data protection regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: 24 months after account closure to comply with legal requirements and enable account reactivation
Usage Data: 12 months to analyze service patterns and improve user experience
Transaction Records: 7 years to comply with tax and financial regulations
Communication History: 24 months to maintain service quality and resolve disputes
Technical Logs: 6 months for security monitoring and system optimization
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for just-fastfood.com
Essential cookies are fundamental to website functionality. These cookies maintain secure user sessions, verify customer identities, and ensure proper order processing. We use them specifically for user authentication during checkout, implementing robust security measures for payment processing, maintaining basic site operations for menu browsing, managing customer sessions during ordering, and ensuring technical stability of our food ordering platform.
Functional cookies enhance your experience by remembering your preferences. They enable language selection for multilingual menu access, region-specific restaurant locations and delivery zones, user interface customization for frequent orders, feature optimization for delivery tracking, and personalized settings for dietary preferences and favorite items.
Analytics cookies help us understand user behavior. They collect information about menu item interactions, restaurant selection patterns, ordering feature usage, dining session duration, and user preferences for different cuisines and delivery times. This data helps us optimize our restaurant offerings and delivery services.
Performance cookies assess and improve website operation by monitoring site speed during peak ordering hours, identifying technical issues in the checkout process, optimizing content delivery for menu images and descriptions, analyzing user experience with our ordering interface, and tracking system performance during high-volume periods.
Cookie Management
You can control cookie preferences through your browser settings, our cookie consent banner, privacy preferences in your account dashboard, and user profile settings. We respect your right to modify these preferences at any time.
GDPR Compliance
For EU residents, we ensure explicit consent mechanisms before processing order data, minimize collected information to essential ordering details, limit data use to specified purposes, maintain clear storage limitations for order history, and provide full transparency in our processing activities.
CCPA Compliance
California residents have additional rights, including knowing about personal information collected during ordering, deleting their order history and account data, opting out of data sales, receiving equal service regardless of privacy choices, and accessing their collected ordering information.
COPPA Compliance
Regarding users under 13, we implement strict age verification requirements, require parental consent for account creation, limit data collection to essential ordering information, maintain special protection measures for minor’s data, and provide parental access rights to review and manage their child’s account information.
Updates and Changes
Policy updates involve regular review procedures to align with food service regulations, user notifications about significant changes, consent renewal when required by law, clear documentation of policy modifications, and continuous compliance monitoring with industry standards.
Contact Information
For privacy-related inquiries:
Primary Contact: [email protected]
Response Time: Within 48 hours
Verification Required: For data-related requests
Available Support: Privacy concerns, data requests, rights exercise
This policy was created specifically for just-fastfood.com and covers all associated services within the fast-food industry.